Frequent Questions

Have you ever had a question and didn’t know where to find the answer? If so, you’ve come to the right place. This section is a compilation of answers to the questions most commonly asked by potential volunteers. Just start by following one of the links below.

If you can’t find the question you wanted to ask, don’t hesitate to contact us.

  1. Who are CASA volunteers?
  2. Which children CASA volunteer help?
  3. Is being a CASA volunteer the same as being a mentor?
  4. How is a CASA volunteer different from a DFCS caseworker?
  5. If I were to make a donation, how is my money used?
  6. What is your organization's privacy policy?
  1. CASA volunteers are people just like you! CASA volunteers are everyday citizens who have the compassion and desire to change the lives of foster children. Volunteers undergo screening and training with their local CASA program. To apply online, visit our Get Involved section.

  2. Everyday, across the country, Juvenile Judges appoint CASA volunteers to represent the best interests of children who have been removed from their homes due to abuse or neglect. Each year, hundreds of thousands of children experience foster care in this country. They range in age from 0-18 and come from all backgrounds, but have one thing in common – they have been victimized at the hands of those who were supposed to be their protectors.

  3. The CASA program is NOT a mentoring program. However, like a mentoring program, the CASA volunteer does develop rapport and a relationship with the child through frequent contact. The primary role of the CASA volunteer is to gather information about the child, write unbiased reports to the court and attend court hearings.

  4. Caseworkers are employed by the state of Georgia at the Department of Family and Children's Services (DFCS). All too often, caseworkers are assigned to a massive caseload. Caseworkers are responsible for helping the entire family. A CASA volunteer is an advocate for just the child, is not paid and works with only one or a few cases at a time. The CASA volunteer does not replace the social worker on a case; he or she is an independent officer of the court and works within the child welfare system to advocate for what is in the best interest of the child.

  5. We have a responsibility to our community and our donors and work hard to ensure long-term sustainability of our organization. We are committed to transparency. We are a Guidestar Exchange Silver Participant where our IRS Form 990s and much more is available for review. Visit our Guidestar or Financials page to learn more.

  6. At Children's Voice: CASA, Inc. we takes privacy seriously. We take steps to protect and ensure the safety of our children and CASA volunteers. CASA volunteers are required to adhere to a strict privacy policy and may not share information with any outside parties.
    Additionally, we do not sell or otherwise disclose information about our volunteers or supporters outside of our immediate organization. We do not sell or exchange your information with any other organizations, public, private or nonprofit. For more detailed information visit our Privacy Policy page.